Refund policy

Returns & Exchange Policy

We want you to be fully satisfied with your purchase from ZAMARANG. If for any reason you are not, we gladly accept exchanges of items that are unwashed, unused, unaltered, and packed with original tags attached, along with the original invoice.

Exchanges can be made within 7 days of purchase.
Exchange will be provided subject to stock availability.
For online exchanges, customers will bear courier charges (both sending and receiving).

Proof of Purchase
This includes either a receipt or the online order confirmation email.

❌ Please note:

We do not offer cash refunds.
Accessories and sale items are non-returnable and non-exchangeable.

Order Cancellations

On rare occasions, ZAMARANG reserves the right to cancel orders due to reasons such as:

Item being out of stock
Pricing or technical errors
Declined payment authorization from the issuing financial institution
Customers not responding to confirmation calls/messages from our Customer Care team

Customer Support

For any complaints, queries, or suggestions, please contact us:
📧 Email: shopwithzamarang@gmail.com
📞 Phone: +92 3314838358
🕒 Operating Hours: Mon–Sun, 10:00 AM – 10:00 PM (Pakistan Standard Time, GMT+5)